Consumer Reports Travel Letter articles monntage

Travel Reporting

Car-Rental Ins, Outs, and Incentives

 

Alamo
Quicksilver

Avis
Preferred Renter

Budget
Fastbreak

Hertz
#1 Club Gold

National
Emerald
Club

Payless

Thrifty
Blue Chip
Express

PROGRAM BASICS

Annual Fee

$50(a)

$50(b)

$50(a)

Number to Enroll

800-
882-5266

800-
525-7530

800-
283-4384

800-
227-4653

800-
962-7050

800-
452-4267

888-
400-8877

Web Site

goalamo
.com

avis
.com

drivebudget
.com

hertz
.com

nationalcar
.com

paylesscar
.com

thrifty
.com

EXPRESS PICKUP

Computerized
renter profile

yes

yes

yes

yes

yes

yes

Preprinted rental contract

yes

yes

yes

yes

yes

yes

Discounted numbers stored
in profile

Air, Corp

Air, Corp, Hotel(c)

Air,Corp, Hotel(c)

Assn, Corp(d)

Air, Corp, Hotel

Air, Assn, Corp, Hotel

Counter bypass(e)

(f)

66

25

38

50

Staffed express counter(e)

108

251

84

240

94

Electronic self-service(e)

108

EXPRESS RETURN

Roving
ttendants
(e)

88

107

75

102

100

35

Drop box(e)

(g)

(g)

300

1000

117

Curbside valet(e)

2(h)

2(h)

2(h)

(g)

FREQUENT-RENTER AWARDS

Program

Perfect Drive

Hertz #1 Awards(i)

Championship Club

Credit basis

1 pt per $1(j)

1 pt per $1(k)

rentals

1 car-class upgrade

300/600 ts(l)

3 rentals

1 free day

600/1200 plts(l,m)

600/1200 pts(l)

4/5 rentals(n)

Weekly rental
(7 days)

2700/4500 pts(l)

2700/4500 pts(l)

$175(p)

Other awards

sports gear(q)

sports gear(q)

(r)


Note: Points used for rental upgrades or free rental days may not be applied toward airline frequent-flier or hotel frequent-stay programs or combined with other rental discounts or promotions. Awards are subject to vehicle availability; luxury and specialty car models may be excluded or require additional credit. Holiday and blackout periods may apply.

(a) First year's fee currently waived for Alamo's customers who enroll by phone; fee waived for National corporate renters.
(b) No fee for Hertz #1 Club (computerized customer profile); $50 annual fee for Hertz #1 Club Gold (expedited pickup and return services)<
(c) Stores only one airline or hotel membership number.
(d) Stores only one association membership number.
(e) Number of locations in US and Canada.
(f) Uses self-service kiosks.
(g) Data not available for some or all locations.
(h) Phasing out programs; see text.
(i) Must be member of Hertz #1 Club or #1 Club Gold.
(j) Credit issued for total payment, including fuel purchases, insurance, and taxes. (k) Credit issued for basic rental fee, insurance, and other optional services, excluding fuel purchases or taxes.
(l) Higher credit for peak-season dates.
(m) 1200/2200 pts for 2 days, 1700/3100 pts for 3 days, 2200/3900 pts for 4 days.
(n) Lower figure is for weekend rentals.
(o) Based on 1-day award levels.
(p) For 50 rentals, $175 certificate awarded toward weekly rentals.
(q) Budget, for golf merchandise; Hertz, for golf or tennis merchandise.
(r)  For 10 rentals, $25 prepaid Mobil gas card; for 25 rentals, $75 certificate toward Marriott lodgings.